![]() ![]() ![]() Our system analyzes account activity and determines profiles with excessive refunds. Nonetheless, every case is considered individually. The Support Team reserves the right to reject your request if virtual goods and currency were used in the game. Reimbursement requests must be sent within 7 days of the date of purchase. Please contact MS Support directly: Microsoft account > Payment & Billing > Order history > Order Help ![]() Important: If RAID was installed from the Microsoft Store, your in-game payments are processed by their billing system. This could be an image of the payment confirmation from your bank, PayPal, etc. Please fill in all the fields on the form, be sure to attach a screenshot confirming your payment. To apply for a refund, reach out to our Support on the website or submit a ticket through the game ( Profile > Info > Support > Payment issue category). Tap the Choose Problem dropdown, select the issue from the menu and submit your requestįind more about Apple's refund requests here. Open this link to read up on the refund procedure.ģ. Having chosen the reason, make sure to provide as much information as possible. Submit a refund request for an unwanted product by filling the online form in Google Help Center. The decision of whether to accept the refund request made with the platforms will be made solely by the distribution platforms. You can request your money back directly from them. There are several ways to get a refund depending on the device used for the payment.Īll in-app charges are processed through web-servers of digital distribution platforms - Google Play and App Store. If you made a purchase by accident or noticed a charge you do not recognize, you can request a refund for an unwanted product. ![]()
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